PET BEHAVIORAL AND PHYSICAL ASSESSMENT

Pets have unique personalities, differing physical conditions and behaviors, as well as likes and dislikes. We will use this knowledge to provide a superior experience for your pet during their time with us.

Allergies

Yes
No

If yes, please explain

Arthritis/Joint Problems

Yes
No

If yes, please explain

Chronic Ear Problems

Yes
No

If yes, please explain

Chronic Eye Problems

Yes
No

If yes, please explain

Digestive Problems

Yes
No

If yes, please explain

Heart Condition

Yes
No

If yes, please explain

Seizures

Yes
No

If yes, please explain

Skin Disorders

Yes
No

If yes, please explain

Skin lumps/bumps/tumors

Yes
No

If yes, please explain

Previous Surgeries

Yes
No

If yes, please explain

Thyroid Disorder

Yes
No

If yes, please explain

Collapsed Trachea

Yes
No

If yes, please explain

Spinal Disorder/Disease

Yes
No

If yes, please explain

Chewing of self or property

Yes
No

If yes, please explain

Digging to escape

Yes
No

If yes, please explain

Excessive Barking

Yes
No

If yes, please explain

Fears/Phobias

Yes
No

If yes, please explain

Fence Jumper

Yes
No

ALERT STAFF AT CHECK-IN! CONTAINMENT RISK

If yes, please explain

Jumps up on People

Yes
No

If yes, please explain

Leash Pulling

Yes
No

If yes, please explain

Separation Anxiety

Yes
No

If yes, please explain

Other Behavioral Issues

Yes
No

If yes, please explain

Sensitive areas on body

Yes
No

If yes, please explain

Physical Restrictions

Yes
No

If yes, please explain

Aggression towards animals

Yes
No

If yes, please explain

Fear/Aggression to people

No

WE ARE UNABLE TO CARE FOR HUMAN AGGRESSIVE PETS

Fear/Aggression to new Environment/Circumstances

Yes
No

If yes, please explain

Food/Toy Aggression

Yes
No

If yes, please explain

Destructive to bedding/toys

Yes
No

If yes, please explain

Urine marks inappropriately

Yes
No

If yes, please explain

High prey drive

Yes
No

If yes, please explain

Additional notes to help us care foryour pet:

Your pet normally eats meals:

Amount each meal:

Feeding notes:

We recommend your pet’s normal diet in pre-packed portions or enough for the duration of their stay.

GUEST NOTES:

*Please label all items, including toys, food, and bedding, with your pet’s first and last name

*Must provide pet’s normal diet; if not, a charge of $5per meal will be accrued. Best Breed diet in 4,15 and 30# is also available for purchase.

*All collars and leashes are removed upon entering for safety purposes. To remain effective, flea and/or tick collars are not removed.

*Up to two Oral and/or topical medications per day can be given at no additional charge. A service charge of $5 per day is charged for each additional medication. Sorry, we do not give injections or care for serious or complex medical conditions.

*Blankets and toy items are welcome. No beds bigger than 2x2please.Be sure items are washer/dryer safe. The Palace is not liable for damage of items or ingestion by pet. We provide water/food bowls, beds/blankets, and treats for all our guests.

*Boarding guests may require a bath before departure. Bathing fees are based on breed, size of pet and current coat condition.

*Pick-ups/drop-offs outside of office hours are not available. The business office is closed on ALL Holidays. No exceptions.

*Your pet may be featured on a post or advertising from time-to-time. We protect your privacy by using only first names of pets

If you would like your pet exempted from being featured, initial here:

I DO NOT want my pet’s picture advertised

Boarding Guests:

Rates are accrued on a DAILY basis and begin the day of check-in. Check-out procedures before 10am Monday through Saturday provide a grace period and no charges are accrued for that day. Sunday departures are considered a full day charge. A non-refundable $25 deposit is required for boarding guests and a non-refundable $50 deposit is required for guests reserving over holiday periods. Cancellations require at least a 7 day advanced notice to receive a deposit credit on account. Pet’s picked up 24hrs or more before the scheduled departure date will forfeit their deposit. Deposit credits are placed on the account, do not expire and can be used for any services. A Holiday surcharge of $20/pet/holiday is added to boarding charges over Holiday periods. Guests receive at least 4 potty sessions off-leash daily in our exercise and play yards. Daily naps are provided from 12-2pm and the over-night rest period is approximately 12 hours. You will need to provide your pet’s normal diet and meals are served according to the pet parent’s instruction at 7am, 12pm, and/or 4pm. Guests are covered by our Veterinary Care Warranty for timely veterinary treatment if the need arises during their stay; $5 fee per boarding visit and covers up to $100 in vet care fees during their stay and expires upon departure. Exceptions are Injury, illness, or death due to: geriatric or age related conditions, pre-existing health conditions, pets boarded together at the owner’s request take action against each other, foreign body material consumption by pet, bloat or gastric torsion, self-inflicted injuries due to separation anxiety behavior and disorders, local epidemic illnesses or vaccine failure. The business office is CLOSED for pick-up and drop-off on ALL HOLIDAYS.

DayPlay Guests:

Our DayPlay guests enjoy stimulating games and activities, outdoor play, indoor enrichment and a safe and fun social environment. Each pet who wants to socialize with other pets will be evaluated to determine the individual pet’s personality, play style, and sense of well-being in a DayPlay environment. Our staff is highly trained to identify dog body language and appropriate and inappropriate social behavior. We utilize a formal evaluation and implementation process that promotes structured and appropriate play. Pet behaviors are tracked by identifying Red, Yellow, and Green behaviors. We utilize a balanced technique that focuses on good manners and respect of boundaries by reinforcing positive outcomes and discouraging negative behaviors. Negative behaviors (assigned as yellow or red behaviors), can be: predatory chasing, bullying or harassing, mounting, rough biting, excessive growling, trapping or dominating others, escalating states of arousal, jumping, chewing or clawing at doors or gates, excessive vocalization, and jumping up on people are all discouraged with use of humane redirection techniques, including: voice commands, spacial pressure (walking up to dog or getting close to achieve its attention), leash control (placing on leash to encourage calmness), time-outs, or water squirt bottle. All play groups are closely monitored and group size is limited based on multiple factors, including: size, personality, energy level, age, breed and other factors. DayPlay is available by appointment Monday through Friday. Activities begin at 8am and end at 5pm. Guests enjoy a daily nap from 12-2pm, as well as rest periods periodically to promote health and well-being. All pets should have basic obedience training and understand common commands. Pets over 6 months of age must be neutered or spayed to participate in group play. Pets may behave unpredictably and can incur injuries, including: skin scrapes, puncture wounds, toe pad injuries, nail trauma, or ligament strain or sprain. Paw’s-n-Claw’s is not liable for injuries received during social play interactions. We recommend discussing your pet’s health with your veterinarian before starting DayPlay activities. Dogs who do not respond to commands, display unsafe yellow and/or red behaviors may be dismissed from social interactions.

Daycare Guests:

Not all dogs enjoy or display appropriate social interactions. We offer an alternate Daycare program for these guests. Daycare is a great option for human interaction, a structured schedule, consistent activity, with multiple potty breaks outdoors.

Grooming or Bathing Guests:

Our Grooming S’paw turns Beast into Beauty with upscale products and techniques. Our experienced Pet Stylists are available Monday through Saturday and groom all breeds of dogs. Every bath and groom appointment includes shampoo, conditioner, nail trim, ear cleaning, brush out and blow dry. Clipping of hair is done to pet parent’s specifications. Appointments last approximately 2-4 hours, depending on pet’s current coat condition and hair styling requests. We recommend routine bathing and grooming every 4-8 weeks for optimal condition of the pet’s skin and haircoat. Some pets, especially those with a matted coat, may experience clipper irritation, risk of injury, or physical or mental stress. Busy pet parents can opt for their pet to enjoy DayPlay activities with other dogs before or after grooming, or just stay for the day with our daycare service (fees apply). An exit bath or groom can also be scheduled for our boarding, dayplay and/or daycare guests to go home feeling and looking fantastic! Sorry, we do not groom cats

In-Home Pet Sitting:

Paw’s-n-Claw’s enjoys providing services that make pets happy and most comfortable. For those pets that prefer to stay in their own environment, in-home pet sitting provides an excellent option. Our staff are Bonded and Insured and can make scheduled visits to the home to provide potty relief, social interactions and feeding and exercise opportunities. Daycare visits are 20 minutes and Pet Sitting visits are 40 minutes. All pets must be vaccinated for Rabies according to Indiana State Law. An initial meet and greet is required to assist the Pet Care Technician in learning about the pet(s) and its environment. A non-refundable $25 deposit is required for first-time clients and a non-refundable $50 deposit is required for reserving over holiday periods. Cancellations require at least a7day advanced notice to receive a deposit credit on account. Clients who cancel scheduled visits 24hrs or less in advance will be charged for remaining visits. A Holiday surcharge of $20is added to pet sitting charges on holidays. All rates include up to 2 pets; $5/additional pet/visit. Please give a 2 hour window when visits are acceptable for the pet. Sorry, all-day care and/or over-night care is not available. Pre-pay only

Pet Taxi Services:

Our Pet Taxi provides a convenient, safe and necessary service for busy pet parents. One way or round trip taxi service is available Monday through Saturday during business hours by appointment. Rates are based on zip code. All pets are secured in a crate or a sectioned off area for their safety during travel. Contact the business office to schedule pet taxi services in advance.

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Welcome Packet

WELCOMETO THE PET CARE PALACE!

Step 1 of 2

Pet Parent Acknowledgment

Welcome Packet

PET REGISTRATION

Our pet care facility CANNOT ACCEPT:

PET BEHAVIORAL AND PHYSICAL ASSESSMENT

GUEST NOTES:

Boarding Guests:

DayPlay Guests:

Daycare Guests:

Grooming or Bathing Guests:

In-Home Pet Sitting:

Pet Taxi Services: